The estimate is based on those suppliers' history of delivering like items. We will estimate the arrival time of the backordered items, but please note that the estimate is not a guarantee of delivery time.

Backorder notifications: For orders of stock (non-special order) items, we will inform you via email of backorders as soon as possible after the date of your order.

We will ship items separately only if you request it - if you request separate shipping you will be charged for shipping for each shipment. One shipment saves you money, as the shipping courier charges each time they deliver.

If some of the items in your order are backordered, but other items are in stock, we hold the in-stock items until all backordered items arrive and ship all items together.

Please review these policies about backorders: We make no claims or guarantees about availability by posting products for sale on Mouthpiece products of some manufacturers are particularly popular - these manufacturers sometimes experience considerable delays in providing us with product to sell to you. However, backorders occur from time to time despite our best efforts. We attempt to keep as complete and well-rounded inventory as possible. The delay for special order items and services varies by item, service and manufacturer. Shipping time will be affected if you purchase special services such as gold plating, special throats/backbores, or other custom mouthpiece work as well as non-standard mouthpieces. If you deselect this option, lost or damaged packages cannot be replaced.

You will see Delivery Assurance Coverage in our checkout system when you checkout. With Delivery Assurance Coverage, your shipment will be replaced if lost or damaged during shipping. We offer Delivery Assurance Coverage for $2 per first $100 value, then $.50 per $20 thereafter against lost or damaged packages. Averages are based on past performance and may vary depending on the manufacturer and the workload our shop is currently experiencing. Please note that shipping estimates for special orders and modifications are approximate time frames, not a guarantee. Consult your local authorities about the tax rates for your country. These taxes/fees are the customer's responsibility and are collected by your government upon delivery.

In the case of international shipments, shipping charges DO NOT include customs taxes and/or brokerage fees. Shipping charges include shipping and handling, packing materials, and customs paperwork (if applicable). Request a Return Merchandise Authorization (RMA) Number > Here.

Shipping brass mouthpieces